New Mortgage Code of Conduct

As of November 5, 2012, federally-regulated financial institutions will be required to disclose information to borrowers about prepayment and refinancing options, amounts and charges, penalties and ways to avoid them. The Mortgage Prepayment Information Code of Conduct also requires lenders to make this information available on a website which includes calculators and guidance to borrowers. Lenders must also provide toll-free telephone help and a written statement of prepayment charges as requested by borrowers. The federal goverment did not standadize the penalty calculation formula in this new code.


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